Support and FAQ

Do you have questions about Woo You or need help troubleshooting the App? We have you covered! Below you'll find most of the information you need to navigate & use Woo You App, including; creating an account, creating dates, using date templates, browsing and chatting with your matches in the Date Hub. If you still cant find what you're looking for contact Technical Support: support@wooyouapp.com

Getting Started

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How do I add pictures from Facebook?

If you have signed up with your Facebook account, Woo You will have access to your Facebook pictures and albums.

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How do I create a Woo You account profile?

Express Connect & Account Setup with Facebook

When you first start using Woo You, you have the option to connect with Facebook Connect. This is the safest and fastest way to get setup and have you browsing dates in no time. When you accept the terms of service and allow Woo You to access your Facebook account details, you will not have to set up or remember a password. It’s easy to do and the safest way to protect your privacy and personal information.

Create Profile | Step 1 Details

The first step in creating your Woo You account, and profile is to fill in your personal information and preferences. If you have signed up with your Facebook account, some of the information will be filled in automatically. Including; your name, email, birthdate & gender. Be sure to check over your details and make sure it’s all correct. Finally select the gender of the singles you want to date based on your sexual preference. You can choose between Male, Female or Both for our bisexual members.

Create Profile | Step 2 Intro & Occupation.

Take your time to tell potential suiters about yourself including your occupation & intro sentence. Your intro sentence is a brief description of you and what you’re looking for, including; your dating objectives.

Create Profile | About you.

This is your chance to Brand Yourself for Love & tell potential matches what makes you such a catch! Take your time to tell others about you, your life, hobbies and interests. Remember, Woo You connects like-minded singles through real life dates & dating experiences. Make sure you let them know what type of activities you love to do and keep in mind Woo You’s Dating Categories including; Food & Drink, Cultural Experiences & Activity Dates. Please be sure to keep things classy. Profiles that include profanity and discriminatory language will not be approved! For more information see our community guidelines.

Create Profile | Step 3: Adding Profile Pictures:

Profiles may include your primary profile picture and up to three additional photos. Remember this is YOUR dating profile. Photos should be of you and only you! Please do not include any friends or family. When selecting your main profile picture, make sure to include a high-quality head shot. This will be the first picture potential suiters will see, so make sure it shows off your best qualities. We do not recommend using face pics wearing hats or sun glasses, unless of course it’s for religious purposes. Including a variety of other photos and action shots that showcase your personality, your full body & doing what you love, will always get the best results and help you find that perfect date and mate!

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How do I connect my Instagram account to Woo You?

All photos must be PG. Any photo’s that contain provocative images with nudity, illegal activity including drugs, depict or invoke themes of violence or are deemed to be discriminatory in anyway, will not be approved. For more information see our community guidelines.

Create Profile | Step 4: Preview Profile.

Congratulations! You are almost there. Take a look at how your profile looks. This is a good time to review your information, about you, your intro and your images. If everything looks good you are ready to publish your profile! If you need to make changes you can select Go Back and Edit to update your information and change photos in your profile.

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How do I change my profile Pictures?

At any time you would like to change or update your profile pictures, follow these simple steps. If you already have an account setup you can click on your profile icon on the red control panel at the bottom of your screen. Next select Edit Profile and select Images. Tap on the images you want to delete or change and you will be able to access your Facebook or Instagram photos and albums to select new images.

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How do I update or change my Public Details?

If you already have an account setup you can click on your Profile icon on the Red control panel at the bottom of your screen. Next select Edit Profile and select Info. Height, Ethnicity, Religion, Marital Status, have kids, want kids, if you drink, do drugs or smoke cigarettes.

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How do I update or change my Private Details?

If you already have an account setup you can click on your profile icon on the red control panel at the bottom of your screen. Next select Edit Profile and select Info. From here you can scroll down to Private Details and can change or update the following information: email, birthdate, location, gender, education & income.

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How do I select or change the gender of my sexual preference?

You can change the gender of your sexual preference in Stage 1 of Account Setup. If you already have an account setup you can click on your Profile icon on the Red control panel at the bottom of your screen. Next select Browse Preferences. Here you can change your Seeking preference to Male, Female or Both for our bisexual members.

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How do I select or change the age range of singles I’m seeking?

You can filter the results of the dates you see based on individuals that match the Age Range you’re looking to date. To change the age range of singles you’re looking to date: click on your Profile icon on the red control panel at the bottom of your screen. Next select Browse Preferences. Here you can change your age preferences by moving the dots on the range selector.

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How do I Browse Dates?

Once you have completed setting up your Woo You profile, you have a couple options. You can start by creating your own dream date or first take the time to Browse the Woo You App for available dates and experiences near you! For beginners we recommend you take the time to look around the Woo You App and get familiar with some of your options. Start by Browsing through and viewing the available dates and experiences in your area. When Browsing, you will be able to switch between the following tabs including: All, Active, Archived & My Dates.

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How do I chat with other users on Woo You?

If you see a date that catches your eye, open it up and learn what to expect on that date. Once you expand the details of the date, you’ll also get a closer look at the sexy local single that created it. If you like what you see, you can send a Chat Request to the creator and start to chat with that member. When you first start to chat, you will each have fifteen chances or exchanges too see if you have chemistry. Make your words count. Use this opportunity to see if you’re both interested in learning more about each other and possibly going on that date.

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How do I Confirm an Interest Request?

If you both agree that you’re interested in pursuing the date, you can make it official and start planning your date together. Once you have both accepted that you are interested, the date will be locked. At that point you will no longer be able to view or accept other message requests. You will however now be able to enjoy and exchange unlimited chats, to get to know each other better and confirm the details of your date!

Woo You Cares About Your Privacy. All your conversations are Private.

WooYouApp.com also understands the importance of privacy and integrity. All communication between members on Woo You happens through an "anonymous" email network. The names and contact information of all our members are kept confidential until the member personally decides to share the information with a potential dating match.

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How do I create a date?

When you are ready to create your first date simply tap the Create Date button located at the top right of the Browsing Window.

Step 1: Select the Date Type.

You will have the option of selecting from a Date Template or Creating Your Own.

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What are Date Templates?

Date Templates are pre-written date ideas that can be edited to suite your needs. You can choose from hundreds of pre-written dating experiences prepared and curated by our dating experts. When you choose to use a template, you will be able to filter through the available Templates in each of the Woo You Dating Categories: Choose to View All or select each category you’re looking to create a date for. Choose between the following Date Categories: Food & Drink, Cultural or Activity Dates.

STEP 2. Select/ Confirm the Date Category.

You can select more than one category if there is overlap. Example: You are attending a music festival and there will likely be dancing at the event, selecting both Cultural and Activity Dates would be appropriate.

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How do I reset and fix my Woo You App from freezing and crashing?

Here are three easy steps to fix freezing and App Crashing

We're sorry that you're having trouble. If you are having technical issues with the Woo You App, trouble logging in or your app has frozen. We recommend you try the following:

  1. If the app is frozen on chat. Try opening your profile settings/ select 'Help & App Settings' then scroll down and logout of Woo You. Once you closed the app relaunch the app and log back in.

  2. If you are still having trouble. Force Quit Woo You and try logging back in.

  3. If you are still not able to use Woo You App. We suggest you delete Woo You App from your device and re-download from the Apple App Store or Google Play Stores and reinstall to your device.

If you are still not able to reset and gain access to your Woo You App, Please contact our Technical Support Team by emailing: WooYou Support support@wooyouapp.com